10 Skills Every Administrative Assistant Needs To Succeed

  • Business Administrative Assistant
  • March 12, 2024
  • 1.7k views
  • 3 min read
Customer service skills

If you’re looking for a career that is both challenging and rewarding, becoming an administrative assistant may be the perfect choice for you!

Administrative assistants are responsible for a wide range of tasks, including managing schedules, organizing files, and providing customer service.

To be successful in this field, you need to possess certain skills.

Read More: What are the Main Duties of an Administrative Assistant?

10 Skills Every Administrative Assistant Needs To Succeed

Strong communication skills

Administrative assistants need to be able to communicate effectively with clients, coworkers, and management. They must be able to listen attentively and relay information accurately.

Organizational skills

An administrative assistant’s job is largely about keeping things organized. They need to be able to manage their time efficiently and keep track of multiple tasks simultaneously. An administrative assistant should have a general understanding of how businesses operate in order to assist their boss with various tasks.

Microsoft Office proficiency

Nearly every business uses Microsoft Office products, so administrative assistants need to be proficient in Word, Excel, PowerPoint, and Outlook. Administrative assistants need to be comfortable working with computers and be familiar with common software programs.

Customer service skills

Administrative assistants often act as the first point of contact for clients or customers, so they need to be friendly and helpful demeanor.

Research skills

Sometimes administrative assistants are tasked with researching various topics or solutions for their boss as well as compiling data for reports. Administrative assistants need to have a general understanding of how businesses operate so they can be more effective in their roles.

Flexibility/adaptability

Administrative assistants often have to switch gears quickly and adapt to changes in their work environment, which means they need to be flexible.

Attention to detail

This is essential for tasks such as proofreading or data entry. Administrative assistants are responsible for managing schedules and organizing files. They must be able to keep track of multiple tasks at once and pay close attention to detail.

Strong communication skills

Administrative assistants need to be able to communicate effectively with clients, co-workers, and managers meaning they need to be able to write clearly and concisely, as well as speak effectively.

Problem-solving skills

When something goes wrong or a problem arises, administrative assistants need to be able to think on their feet and come up with a solution, such as finding a workaround for a broken printer.

Time management skills

As mentioned earlier, administrative assistants need to be able to manage their time efficiently in order to juggle multiple tasks simultaneously.

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Featuring a host of business professionals and guest speakers, our classes will give you all the skills you need to play a vital part in any business, and still graduate in as little as 9 months.

Monica Jones
Author
Monica Jones Dean Of Students

Born and raised in the state of Washington, Monica and her family decided to make Las Vegas, Nevada their new home in 2015. Having graduated with a Bachelor of Science Degree in Psychology from the University of Phoenix, Monica began…Read Full Bio


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