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Northwest Career College is built on the foundations of family and the bonds that bind them. Dr. Kenny and his children have dedicated themselves to the mission of educating students and helping them to succeed in their chosen profession. Once you enter the doors of Northwest, you are family, through and through. Come join the Northwest Family where you’re connected for life.
Since 1997, thousands of students have walked through the doors of Northwest and have gone on to become successful Massage Therapists, Dental Assistants, Medical Assistants, Medical Insurance Specialists and Paralegals. Won’t you join the fine group of Northwest Alumni now serving the community in a variety of professions? Explore Northwest Career College and see where your future can lead. Come tour our campus today!
At Northwest Career College, ours is a student-centered philosophy where students come first. Our open door and open heart approach to education sets us apart from all others. It’s a feeling you get when you first walk in our doors.
Every Alumni is welcome back on the campus of Northwest Career College. We love to hear your successes and share in your life’s progress. The absolute best, though, is when you return to the classroom and speak with our current students. Alumni come-backs always give students that extra bit of inspiration to help them see that their goals are achievable and real.
Northwest Career College has created a beautiful and peaceful testing space for both our students and our visitors to enjoy. We know how important and stressful test taking can be and we want to make your time here a positive one with successful outcomes! Make sure to allow yourself some extra time to arrive early, get settled, grab a drink or a snack from the front and prepare to PASS your exam! We look forward to seeing you on campus and in our testing center. Best of luck to you!
Northwest Career College takes great pride in creating beautiful campus facilities for our students, staff and faculty. We invite all of you to visit our campus in person! But, until you get here, please enjoy a virtual tour of our buildings, program labs and learning centers. We look forward to seeing you on campus!
Dental care, while entirely necessary, can sometimes be an uncomfortable experience, ranging into actually unpleasant if tooth removal is required. While only a minority of people are actually phobic about the dentist, most are uncomfortable with the idea of dental procedures. As a dental administrative assistant, it will be your responsibility to collect accurate information from patients, which can be hard to do if they are agitated.
Putting the patient at ease will not only make your job easier, but also the help both the patient and the other staff. To help you accomplish this, we’ve put together four simple ways to put a dental patient at ease.
1.Build a rapport – Being able to open a good dialogue with patients is a key skill that every dental administrative assistant should learn. Communication is also one of the best ways to identify a patient’s concerns and then set them at their ease. Talk to your patient about why they are agitated and try to resolve their concerns through calm conversation.
2. Maintain a calm atmosphere – All dental practices thrive on a “one-team” approach to their work. If you, as a dental administrative assistant, notice something that might be agitating a patient, such as a messy waiting room, the sound of dental procedures or even a strong smell of disinfectant, take steps to resolve it yourself or bring it up with other staff members.
3. Be honest – Most people who are wary about visiting the dentist are afraid of the pain associated with dental work. It can be tempting to downplay the pain associated with certain procedures, but being honest with the patient is a much better option. Be upfront about the chance that a certain procedure might be painful and explain the range of pain relief that the dentist is capable of administering.
4. Explain the procedure – Most patients are afraid of the unknown. If a patient has come in for a particular procedure, but doesn’t understand exactly what is going to happen, do your best to explain it to them. If you don’t exactly understand the procedure, find another member of staff who does and have them explain it.
Employment for entry-level employment in the dental field is expected to increase 23% over the next 10 years, faster than average for all occupations, according to the Bureau of Labor Statistics. With this growing demand for DAA’s, it is essential that graduates cultivate the skills and traits that will help them stand out in the employment market.
Here at Northwest Career College, our Dental Administrative Assisting Program prepares students to work in any dental office. Our expansive, nine operatory lab provides students with a real-life dental office experience. You will be trained to handle clerical duties such as scheduling appointments, handling insurance claims, and monitoring inventory. You will work with documents, forms, and computer systems. No other Dental Administrative Assistant Program in Las Vegas offers this type of advanced training.
Our student-focussed approach will help you cultivate the skills you will need to stand out. Our experienced Career Services team will work with you to help you find the best dental administrative assistant employment opportunities in Las Vegas. Call one of our enrollment specialists at (702) 403-1592 to find out more.
Written by: Cynthia Lofquist, R.D.A. Dental Assisting Program Chair Concorde Career Institute