What Are the Top 5 Hard Skills of an IT Technician?

Being an IT technician encompasses a set of competencies that define fixing problems in computers and providing support in a technological environment inside the workplace. Whether this involves fixes regarding hardware or the setup of a new system, an IT technician must possess an outstanding set of skills that may keep them at the top of their job. 

This article argues for the top five hard-skilled competencies an IT technician should possess.

Troubleshooting and Problem-Solving

Problem-solving is one of the vital skills an IT technician possesses. IT technicians must find out precisely what is wrong and how it works quickly, insinuating different issues with computers and other devices, from freezing to malfunctioning, which connects to internet connection problems.

The skill here involves using logical thinking and technical knowledge to solve problems with hardware and software. Troubleshooting, which consists of fixing a broken printer or solving a problem within the network, is considered at the core of an IT technician’s work.

Knowledge of Operating Systems

An IT technician should know different operating systems: Windows, MacOS, and Linux. These systems turn computers into working machines, and each functions differently. Knowing how to navigate and solve problems in each operating system is key to helping users and keeping systems running smoothly.

The IT technicians should be able to install software, manage the updates, and troubleshoot problems in each operating system they might encounter at work.

Installation and Maintenance of Hardware

Other prerequisite skills for an IT technician involve software installation and hardware configuration and maintenance. In other words, IT technicians may be required sometimes to reinstall new computers, printers, and other equipment. This includes installing internal components like hard drives, memory, and graphics cards.

IT technicians are also responsible for setting up new devices and maintaining and fixing them if something goes wrong. Replacing parts, cleaning components, and keeping devices running efficiently is essential.

Quick Tip for IT Technicians:

To expedite hardware repairs or maintenance, keep all the tools needed for specific jobs, such as screwdrivers or cleaning kits.

Network Setup and Management

Many IT technicians manage the networks that connect computers on the premises with other devices. Knowledge of the principles of how networks operate is essential to ensuring computers can communicate effectively with each other and with the Internet. 

IT technicians must understand how routers, switches, and other network devices are configured and be capable of troubleshooting problems ranging from slow connections to complete network failure. They also have to ensure that the network is secure, with firewalls and other security measures in place to safeguard data.

Cybersecurity Awareness

With more information becoming dependent on being stored and shared via online media, cybersecurity is one of the paramount skills. IT professionals must know how to safeguard computers and networks from viruses, hackers, and other security threats. This includes installing antivirus software, managing firewalls, and teaching users to stay safe online.

IT technicians also need to be updated about recent security trends and threats so that the network and devices are kept beyond the reach of any attack.

Conclusion: Enroll now today with Northwest Career College

Developing these hard skills is only the beginning if one seriously undertakes a career in IT. At Northwest Career College, the IT Technician Program covers hands-on training in troubleshooting and establishing hardware, managing networks, and cybersecurity. Our instructors will teach you these skills to succeed in this growing field.
Join hundreds of other students who have chosen Northwest Career College for their career training. Visit our website and enroll in our program today to begin your career as an IT technician.